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St Thomas' Catholic Primary School

Truth and Courage

“Pupils at St Thomas’ Primary make rapid progress as they move through the school and achieve highly in all the subjects taught. They are exceptionally well prepared by the time they leave the school to start the next stage of their learning.”

Parent Guides

Helplines, APPs and Websites to support parents

 

Support Service

Phone

 

Website

Online chat

NetAware

Parents’ guide to apps/games/ social media sites to help keep children safe

 

 

https://www.net-aware.org.uk/

 

Shout

Crisis text messenger service

 

 

Text 85258

24/7

Free on most networks

 

https://www.giveusashout.org/get-help/

 

IMAlive

Online crisis messenger service

(based in US)

24/7

 

https://www.imalive.org/

Yes

Frank

Honest information and advice about drugs and alcohol

 

 

0300 1236600

Text 82111

confidential

24/7

 

https://www.talktofrank.com/

 

Drinkline

Confidential information and advice for you or someone you are worried about

0300 123 1110

Weekdays 9am–8pm, weekends 11am–4pm

free

 

 

 

CEOP

Reporting online sexual abuse or content

 

 

https://www.ceop.police.uk/safety-centre/

 

Samaritans

Free confidential support line for people who are feeling desperate

116 123

 

https://www.samaritans.org/

 

Pace

Telephone support and secure online forum for parents of exploited children

0113 240 5226

Office hours

£

 

https://paceuk.info/for-parents/

  

SelfHarm UK

Support with self-harm issues

X

 

www.selfharm.co.uk

 

Money Advice Service

Financial help and information

0800 138 7777

Free

 

https://www.moneyadviceservice.org.uk/en

 

Step Change

Debt support charity

 

 

https://www.stepchange.org/debt-info/emergency-funding.aspx

Yes

Refuge

Domestic abuse helpline and online support and information

0808 2000 247

Free

24/7

 

https://www.nationaldahelpline.org.uk/

 

Young Minds

Support for parents when young people suffer poor mental health

Crisis text messenger
85258
free
24/7

 

https://youngminds.org.uk/find-help/for-parents/parents-survival-guide/

 

www.youngminds.org.uk

 

Recovery

Support for drug and alcohol addiction

 

0203 553 0324

Free callback available

24/7

 

https://www.recovery.org.uk/

Yes

Adfam

Support for families affected by drugs and alcohol

 

 

https://adfam.org.uk/

 

Stop Breathe Think

Free Mindfulness app

(pay version also available)

 

 

https://www.stopbreathethink.com/

 

101

Non-emergency Police number.

For emergencies

DIAL 999

101

 

15p per call

 

 

 

111

Non- emergency health advice.

For emergencies

DIAL 999.

111

Call if you are seriously worried about symptoms

24/7

free

 

https://111.nhs.uk/

 

Use website if your enquiry isn’t serious

 

Stoke-on-Trent Children’s Social Care

01782 235100

 

 

 

Staffordshire Children’s Social Care

0800 1313 126

 

 

 

Phoenix

Free resources for children and young people during COVID-19 restrictions

 

 

https://www.phoenixgrouphq.com/covid-19

 

Childline
Free, confidential service where you can talk about anything you want

0800 1111
free
24/7
  www.childline.org.uk Yes
The Mix
Info and support for the under 25s for all kinds of issues
0808 8084994
free
not 24/7
 
  www.themix.org.uk Yes 4-11pm
Runaway Helpline
Support when you have gone missing
 
116000
free
confidential
24/7
  www.missingpeople.org.uk/how-we-can-help/young-people/646-saysomething.html  
Kooth
Free, anonymous online counselling and support for young people
   

www.kooth.com

 

Mon – Fri 12pm – 10pm
Sat – Sun 6pm – 10pm

 
Help at Hand
Support, advice and info for young people in care
0800 528 0731
free
not 24/7
  www.childrenscommissioner.gov.uk/help-at-hand  
stopitnow!
Help if you are
worried about your online behaviour or someone else’s
0800 1111
free
24/7
  www.childline.org.uk  
The Mix
Info and support for the under 25s for all kinds of issues

 
0808 1000 900
free
confidential
weekdays 9am-9pm
  www.stopitnow.org.uk  
B-eat
Support with eating disorders

 
0808 801 0711
or
0808 801 0677
free
confidential
not 24/7
  www.beateatingdisorders.org.uk Yes
Brook
Sexual health advice for under 25s

 
    www.brook.org.uk  
Children’s Society
Support with various mental health and emotional issues for 13-17s
    www.childrenssociety.org.uk/mental-health-advice-for-children-and-young-people/the-advice-resource-vault/advice-for-children-age-13-17  
SelfHarm UK
Support with self harm
 
    www.selfharm.co.uk  
Shout
Crisis text messenger service
(any age)

 
Text 85258
24/7
  https://www.giveusashout.org/get-help/  

Calm Harm

Free app to help
manage self-harm urges

    https://calmharm.co.uk/  
The Hideout
Domestic Abuse
website for young
    http://thehideout.org.uk/  

MeeTwo
Free mental health support app for young people to talk to experts or people with similar issues

    https://www.meetwo.co.uk/
anonymous posts in the app allow chat with other people
(posts moderated in advance)
Yes
Fearless
Information and advice about youth crime.100% anonymous crime reporting
    https://www.fearless.org/en
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